Skip to content
Ozzybet Casino Logo

How To Reach Ozzybet Support

Support at Ozzybet is available 24/7 for account, deposit and withdrawal questions. Ozzybet is operated by Novatrix SRL under Tobique Gaming Commission licence 0000002.

Claim A$30,000 + 500 FS
Ozzybet Casino Contact

Ozzybet Contact Details At A Glance

Anyone searching for Ozzybet AU support details can start here: the operator behind the site, the licence it holds, and when help is available. These are the core facts we can confirm about reaching us.

Contact pointDetail
Support availability24/7
LicenceTobique Gaming Commission, licence 0000002
OperatorNovatrix SRL
Operator jurisdictionCosta Rica

These details sit behind every account, deposit and withdrawal question raised with us.

Getting Help With Your Account

We make support available around the clock, 24/7, so questions about signing in, deposits, withdrawals or identity checks can be raised at any hour rather than during set business times. The site itself is run by Novatrix SRL, the operator holding our licence.

Who Operates The Licence

Our licence is issued by the Tobique Gaming Commission under number 0000002, as stated in our official terms. Novatrix SRL is the company named on that licence and is based in Costa Rica, which is the jurisdiction under which the operation is registered.

Before any Bitcoin deposits or bets, our terms require players to complete identity verification first, so questions about ID documents are best raised with us ahead of funding an account rather than after. For anything tied to logging in or recovering access, our password reset steps cover the account side of this directly.

What Each Query Is Best Suited For

Knowing what to ask about in advance makes any contact with us faster to resolve. These are the areas our support is set up to cover.

  • Account access and sign-in issues, including recovering a forgotten password through password recovery
  • Identity verification required before deposits or bets, particularly for Bitcoin players under our terms
  • Deposit and withdrawal questions, covered in full on our banking page
  • New account setup and the steps involved, detailed under registration
  • Bonus terms and wagering conditions tied to a specific offer, explained on our casino bonus page

Because support runs 24/7, none of these queries need to wait for standard office hours.

2 min read · Updated Oct 9, 2026